FAQ

Orders & Shipping

When will my order ship?

We typically process and ship orders within 2-4 business days. You'll receive a confirmation email with

tracking info once it ships.

Do you offer international shipping?

Yes! We currently ship worldwide. Shipping fees and delivery times vary by location and are calculated at

checkout.

How much is shipping?

We offer free shipping on all U.S. orders over $50. For other rates, please check your cart at checkout.

Can I change or cancel my order?

If your order hasn't been shipped yet, we'll do our best to accommodate changes. Please contact us ASAP at

hello@glimedjewels.com with your order number.

Product Info

What materials do you use?

Our jewelry is crafted with care using high-quality metals such as gold-plated stainless steel, sterling silver,

and hypoallergenic materials.

Is your jewelry hypoallergenic?

Yes! Most of our pieces are designed to be safe for sensitive skin. If you're unsure, feel free to message us

with questions about specific products.

Will my jewelry tarnish?

With proper care, your pieces will last beautifully. Please refer to our Jewelry Care Guide for tips on how to

keep them looking their best.

Returns & Exchanges

What's your return policy?

We accept returns within 14 days of delivery for unused items in their original packaging. Just email us at

hello@glimedjewels.com to start the process.

Can I exchange an item?GlimedJewels - FAQ Guide

Yes! Exchanges are available for items of equal value. Just reach out to us within 14 days and we'll walk you

through it.

My jewelry arrived damaged-what do I do?

Please email us with a photo of the item and your order number within 3 days of delivery. We'll make it right!

Gifts & Packaging

Do you offer gift wrapping?

Each GlimedJewels order comes in cute, gift-ready packaging. If you're sending a gift and want us to add a

note, just leave one at checkout!

Do you sell gift cards?

Yes! Our digital gift cards are perfect for someone who loves picking their own sparkle